Office 2000 Keeps Asking For The CD

IT Support Forum Forums Windows Windows XP Applications Office 2000 Keeps Asking For The CD

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    • #2136

      Whenever a new user logs onto the computer and starts an Office 2000 program, Office 2000 will ask for the install CD.

      I’ve found a few notes on the internet about this and found the following suggestions on how to fix it, which I have collated here, but not yet tested:

      1. When installing Office 2000 don’t install it from the autorun, install it from the following command:

        “\\server\folder\Microsoft Office 2000.msi” /ALLUSERS=1

        (Obviously change the command to reflect the location of your Office 2000 install file).

        Using the ALLUSERS=1 command changes the install mode so that it installs Office 2000 on a per machine basis instead of a per user basis. This seems like the most likely way to install Office 2000 so it doesn’t keep asking you for the CD.

      2. One article suggested copying the contents of the CD to a network location and installing from there. I know that this doesn’t work, but it may work in conjunction with the ALLUSERS=1 switch?
      3. You should use the msiexec /a command to do an Administrative install of Office 2000. I’m not sure if it’s required to do this to copy the files, which you then install from the network location, or if that’s your install done.

    • #2327

      I’ve tested option one, and it seems to show a different user interface when you launch the installer this way. It removes the option to enter a user name, which I think looks promising.

      UPDATE: After the install completed with the /ALLUSERS=1 parameter, it hadn’t finished installing Office. Instead, it seems to have created an install at the location I specified. I then ran setup.exe from this location. Hopefully this will work.

    • #2372

      I installed Office 2000 with the disk and couldn’t find the MSI. So I ran the following against the setup.exe:


      This seems to have done a per machine install because when I ran it without ALLUSERS=1, it asked me for a username… Looks promising.

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