Reply To: E-mail not working on Mobile Devices only

IT Support Forum Forums Telephony iPhone Troubleshooting E-mail not working on Mobile Devices only Reply To: E-mail not working on Mobile Devices only

#799
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Keymaster

Yup, Wireless connects you straight to the network, so all of the internal DNS works. But 4G is connecting externally, so it’s going through an extra firewall and using different DNS.

I would be asking if they just set it up on their phone or did it used to work? Also is it working on 4G for other users?