Reply To: iFind.exe High CPU Usage

IT Support Forum Forums Backup and Restore CommVault Simpana Troubleshooting iFind.exe High CPU Usage Reply To: iFind.exe High CPU Usage

#344
McLovin
Participant

iFind.exe is the CommVault Simpana backup utility’s iData Agent process for the discovery phase of the backup. iFind.exe basically creates a list of files for the iData agent to back up.

According to CommVault, it’s normal for the iFind.exe process to have high CPU usage.

That being said, it is possible to reduce the CPU usage by ensuring that the iData Agent only has 1 read thread (set in the backup settings for the iData agent).

The antivirus program can also cause the iFind.exe process to have high CPU usage if it is scanning the files that should be excluded (check CommVaults exclusion recommendations) or scanning the iFind.exe process itself.

If a backup is not currently happening on the server and there’s still high CPU usage, the iFind.exe process may have hung, in which case you need to kill it.