I’ve enabled the Offer Remote Assistance GPO, but the Windows 7 Firewall is blocking remote assistance offers. Here’s how to enable Offer Remote Assistance in the Windows Firewall via group policy:
- Navigate to the following GPO location:
Computer Configuration -> Policies -> Windows Settings -> Security Settings -> Windows Firewall with Advanced Security -> Windows Firewall with Advanced Security -> Inbound Rules
- Right click on Inbound Rules
- Click New Rule…
- Select Predefined:
- Select Remote Assistance
- Click Next
- Tick the Remote Assistance rules that you wish to apply
- Click Next
- Select Allow the connection
- Click Finish