The Requested Object Information Could Not Be Retrieved – SCCM

IT Support Forum Forums System Center Config Manager Troubleshooting The Requested Object Information Could Not Be Retrieved – SCCM

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    Webmaster
    Keymaster

    SCCM 2012 gives this error when you select a collection:

    The requested object information could not be retrieved. Refresh the Configuration Manager console to verify that another administrator has not moved or deleted the object, or that the role-based administration security scopes or security roles for the object or current user have not changed.

    This is because a reference to a collection was created under Devices, which is no longer relevent (probably is doesn’t exist of the connection has timed out or a reference changed, etc). When you click on this, SCCM can’t retrieve any information on the object because it can’t find it.

    To fix the requested object information could not be retrieved error, simply restart the SCCM console.

    Further details of the error may show:

    Unable to cast COM object of type ‘System.__ComObject’ to interface type ‘System.Management.IWbemServices’. This operation failed because the QueryInterface call on the COM component for the interface with IID ‘{9556DC99-828C-11CF-A37E-00AA003240C7}’ failed due to the following error: The object invoked has disconnected from its clients. (Exception from HRESULT: 0x80010108 (RPC_E_DISCONNECTED)).

    ——————————-
    Microsoft.ConfigurationManagement.ManagementProvider.SmsConnectionException
    Unable to cast COM object of type ‘System.__ComObject’ to interface type ‘System.Management.IWbemServices’. This operation failed because the QueryInterface call on the COM component for the interface with IID ‘{9556DC99-828C-11CF-A37E-00AA003240C7}’ failed due to the following error: The object invoked has disconnected from its clients. (Exception from HRESULT: 0x80010108 (RPC_E_DISCONNECTED)).

    Stack Trace:
    at Microsoft.ConfigurationManagement.ManagementProvider.WqlQueryEngine.WqlResultObject.Get(ReportProgress progressReport)
    at Microsoft.ConfigurationManagement.AdminConsole.UtilityClass.GetWithStatus(IResultObject selectedResultObject)
    at Microsoft.ConfigurationManagement.AdminConsole.UtilityClass.RefreshForAction(ActionDescription actionItemDescription, IResultObject selectedResultObject)
    at Microsoft.ConfigurationManagement.AdminConsole.SccmTaskHandlerBase.DoTask(IList`1 navigationNodes, NavigationModelNodeTask task)
    at Microsoft.EnterpriseManagement.ConsoleFramework.WindowTaskHandler.WindowTaskOperation.ExecuteTaskJob(Object sender, ConsoleJobEventArgs jobArguments)
    at Microsoft.ConfigurationManagement.AdminConsole.ConsoleJobExceptionHandler.ExecuteJob(IComponent component, EventHandler`1 job, Object sender, ConsoleJobEventArgs args)

    ——————————-

    System.InvalidCastException
    Unable to cast COM object of type ‘System.__ComObject’ to interface type ‘System.Management.IWbemServices’. This operation failed because the QueryInterface call on the COM component for the interface with IID ‘{9556DC99-828C-11CF-A37E-00AA003240C7}’ failed due to the following error: The object invoked has disconnected from its clients. (Exception from HRESULT: 0x80010108 (RPC_E_DISCONNECTED)).

    Stack Trace:
    at Microsoft.ConfigurationManagement.ManagementProvider.WqlQueryEngine.WqlResultObject.Get(ReportProgress progressReport)
    at Microsoft.ConfigurationManagement.AdminConsole.UtilityClass.GetWithStatus(IResultObject selectedResultObject)
    at Microsoft.ConfigurationManagement.AdminConsole.UtilityClass.RefreshForAction(ActionDescription actionItemDescription, IResultObject selectedResultObject)
    at Microsoft.ConfigurationManagement.AdminConsole.SccmTaskHandlerBase.DoTask(IList`1 navigationNodes, NavigationModelNodeTask task)
    at Microsoft.EnterpriseManagement.ConsoleFramework.WindowTaskHandler.WindowTaskOperation.ExecuteTaskJob(Object sender, ConsoleJobEventArgs jobArguments)
    at Microsoft.ConfigurationManagement.AdminConsole.ConsoleJobExceptionHandler.ExecuteJob(IComponent component, EventHandler`1 job, Object sender, ConsoleJobEventArgs args)

    ——————————-

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