How To Backup Trend Micro Control Manager (Database, Settings and Files)

IT Support Forum Forums Antivirus Trend Micro Control Manager Backup and Restore How To Backup Trend Micro Control Manager (Database, Settings and Files)

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    • #498

      To backup Trend Micro Control Manager, you need to backup the database and files in order to be able to restore the settings. To back up Trend Micro Control Manager:

      1. Backup the db_ControlManager SQL database. You can set up a scheduled backup in SQL Management Studio or backup the database with your backup software – you may need to buy a SQL agent, depending on your backup solution
      2. Backup the following files:

        CmKeyBackup directory
        \Control Manager\ProductClass folder
        \Control Manager\Backup folder
        \Common\TMI\Profile folder
        \Control Manager\WebUI\Exports
        \Control Manager\Reports (3.5 only)
        \Control Manager\WebUI\WebApp\App_Data (5.0 only)
        \Control Manager\StringTable.xml
        \Control Manager\ProductInfos.xml
        \Control Manager\IDMapping.xml
        \Control Manager\WebUI\download\dlp

      3. Backup the following registry keys:

        For 32bit operating systems: HKEY_LOCAL_MACHINE\Software\TrendMicro\TVCS
        For 64bit operating systems: HKEY_LOCAL_MACHINE\Software\Wow6432Node\TrendMicro\TVCS

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