Reply To: E-mail not working on Mobile Devices only

IT Support Forum Forums Telephony iPhone Troubleshooting E-mail not working on Mobile Devices only Reply To: E-mail not working on Mobile Devices only

#800
lauraexplorer6
Participant

I found a fairly good article that suggests that perhaps the smtp settings are blocking the external mail requests through 4g. But I’m still formulating a plan to get the user to check that. When I am on the phone to him I will ask. As far as I understand it is only 4G mail for the group of users that is causing the problem. They do use the phone for work. But I’ll check if it has been working in the past, because one would think it would have been like this from the start.